Giving You have Now Reset your Gosund Smart WiFi Plug. Scheduling. Thanks for updating us that the issue was resolved. 3. Unresponsive Devices can cause a lot of unnecessary traffic on an Operational Technology network, but it can be difficult to pinpoint exactly what’s causing the problem. Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the Move it closer to the router and see if this solves the problem. Remote Access. 2. I have 5 outlets and they all still work fine through the Gosund app, but Home keeps saying it can't connect to the light. Community content may not be verified or up-to-date. Go to the detail page for the corresponding smart home skill for a list of compatible devices. I have written response message correctly. Go to the Legal Help page to request content changes for legal reasons. 9 comments. Check for device or setup issues. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. They work with the Gosund app. The Leviton app turns it on/off fine. Everything you need to know about the Amazon Alexa Smart Plug. This is my first Leviton smart device. Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Your … We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Step 4: Discover the smart plug and control your device with voice. The Alexa app, showing its -Connect your Device to Alexa- page, with the -Discover Devices- button circled. Failed to attach file, click here to try again. Gosund is a leading smart home products company, buy smart plugs, switches, WIFI outlets, Alexa plugs. I'm using Google home on my phone only. Please use our official App “Smart Life”, and create an account in Smart Life. 5. Check for device or setup issues. “Alexa, turn on Hulu” “Alexa, turn off entertainment” "Alexa, pause/play/stop/resume my TV" (Note: as we explain in just a moment, if you've used Alexa to turn the TV you'll be able to simple say, "Alexa, pause/play/stop/resume" for a period of time). They were squirrely for about 30 minutes after, but then they settled in and have been working so far. Ezlo PlugHub Energy. When the power goes out, it can wreak havoc on the smart home. Disabling the skill the previously detected devices are always visible in the alexa app, they are not reachable but there are, maybe the problem is in the amazon devices management, amazon's customer service answered me that the skill problem should resolve the owner of the skill itself. Note that Alexa will not discover your Gosund plug unless you first set up the plug in the Gosund app. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug Restart the Alexa-enabled device. Schedule the Smart Plug to automatically power electronics on and off. Make sure the Alexa-enabled device is in Wi-Fi range. This reply will now display in the answers section. Then create an Amazon account if you haven’t done so already. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. Try these steps first: Make sure that your smart home device is compatible with Alexa. (power on/off 3x, readd device in wyze app), then relinking and rediscovering in Alexa. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. How to Connect a Smart Plug to your Alexa. FCC listed. You can even query the state and other parameters using voice commands (alexa queries with a reportState). 1 power strip that uses Jinvoo. I'm unable to say for certain why this message may be appearing in this particular case but one thing to check is to make sure that you didn't accidentally disable the smart home skill associated with this device. … When you look at a device's details on the "Devices" tab of the Alexa app, Amazon sends your Lambda function a "ReportState" directive every few seconds. Your device will work either under gosund or tuya. If you have another (better) volt and power meter, this procedure should increase the precision. Energy Monitoring. Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. I have reset and still not working, the remote on … Disable and re-enable Remote Access feature when connected locally. 4. Attachments: Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. I set 2 up in my home this week to use with lights, and I am loving them. I think there may have been a power outage or surge this morning, as I woke up to all my GFCI outlets tripped and the lights flickering. 5) Confirm you want to reset. Analyze a device’s real-time and historical power consumption. If you're using a Roku box, you can even use Alexa to boot up certain apps. Works with Amazon alexa. Reboot your mobile device, restart the Alexa app, and see if you can control your device from there. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. When the message comes up you can not see the current state of the device. Hello. 4. Factory reset using the Alexa app. Try a manual reset. Your notifications are currently off and you won't receive subscription updates. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". We appreciate your patience and understanding during this time. V0 fire-resistant material makes life safe. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Fix unresponsive lights. It has been suggested that many zigbee bulbs act a repeaters, and poor ones at that. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. If the connected device has an energy monitoring feature, the Smart Life app will show you the volts and watts at the moment along with a weekly, monthly, … I have 3 different brands of smart plugs. 301 Moved Permanently. I am emulating a real device via API. Package Include: Gosund 2 in 1smart plug *2, manual*1. The Smart Life app does track energy usage — but only if the connected device has an energy monitoring feature. 2 singles that use Jinvoo. Yes. Related Posts to How to Factory Reset Gosund Mini Smart Plug I've tried unlinking Gosund from Google Home, rebooting the Wifi, updating the Home app, and rebooting my phone without success. How to connect Gosund WP3 Smart Plugs to Smart Life App Note: 1. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Some community members might have badges that indicate their identity or level of participation in a community. You will lose what you have written so far. The app can not only control all the lighting devices’ color temperature and brightness, but also manage different lighting groups in different areas, making your life more intelligent. Select the Alexa-enabled device whose wake word you wish to change. Answers, Payment, Taxes, and Reporting Knowledge Base, Leaderboards & Tournaments Knowledge Base, NewUser-49f552bc-4d0c-4db3-961f-1d0dafafb272, Viewable by moderators and the original poster, https://developer.amazon.com/alexa/console/contact-us, asynchronous discovery.response gives 400 bad request, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations, Pulling data using PHP / API from Amazon Alexa, Adding Alexa contacts without the phone app. Tuya is working so use that option to confirm your device. Scheduling. Answer, Pulling data using PHP / API from Amazon Alexa Alexa might seem to be unresponsive because your Echo is too far away from the router. Our automated system analyzes replies to choose the one that's most likely to answer the question. Google takes abuse of its services very seriously. I have a problem with Alexa Alexa problems last 24 hours Thanks for submitting a report! In theory it shouldn't make any difference for Alexa. Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total. You'll receive email notifications for new posts at. share. If it seems to be helpful, we may eventually mark it as a Recommended Answer. How to Revive Your Smart Light Settings After a Power Outage. 2 The Alexa app can’t control the devices either. Post is disrespectful, about third party products or contains unrelated content or personal information. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. This thread is archived. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. If things go wrong, you may need to reset your Amazon Echo speaker to get things back on track. I have the same issue today with Alexa. 1) Go to Devices. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Check that your Alexa device and the Alexa app have the latest software version. report. If you'd like us to look into this further for you, please reach out to us via e-mail using the contact us form below: https://developer.amazon.com/alexa/console/contact-usPlease be sure to include: Smart home sample device discovery issue Ensure your Alexa app is up to date. When a user I’ve disabled the switch in Alexa and re-enabled it a couple of times. Picture of the Gosund smart mini socket, left front view, showing the Action button flashing blue. … Discard post? At Treatlife we expect technology to understand you and make things easier by adapting to your needs. Alexa states, “I couldn’t find a device or group named [name] in your Profile.” If this your first iDevices product or you’re adding an additional product to the Connected app, there are a few steps you will need to complete before Alexa will recognize the product. Step 6:Schedule your appliances. @AnimeshBote I am using a sort of virtual devices, too. Still no joy. Alexa says it’s unresponsive. We started with our smart lighting system and are exploring new ways every day to make your living space more peaceful, energy-efficient, and intelligent. Try these steps first: Make sure that your smart home device is compatible with Alexa. I've tried unlinking Gosund from Google Home, rebooting the Wifi, updating the Home app, and rebooting my phone without success. Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Here's how to automatically reset your Philips Hue … I'll lock this thread now and please feel free to create one if you need help with your Google Home/Nest devices. Your device is now Ezlo SMART and can be controlled via Smartphones, Alexa, and Google Home. 4) Scroll down to Factory Reset and tap it. save. 1 I’m sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. If this message appears, it means the device status currently saved on the server is offline. Our smarthome device works fine when using voice control. If you have only one light that won’t respond, … 2. This site uses cookies from Google to deliver its services and to analyze traffic. If Alexa can't find your smart home device, try powering down the devices. This morning they all stopped responding. If that fails, you'll need to delete the device from the Alexa app and set it up again from … Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. You will lose what you have written so far. How to Connect a Smart Plug to your Alexa. 1 Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. 5. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). This is my first Leviton smart device. 3. Answer, Link Account link does not work in Alexa App after configuring oAuth implicit grant configurations Disabling a skill doesn't automatically remove a device from the Alexa app so that's another common cause of this error. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. Answer, Adding Alexa contacts without the phone app If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Alternatively, you can change the "wake word" for Alexa within the Alexa app (or @ echo.amazon.com on a PC or Mac computer). There are several clones of this device -- use the Teckin device: Gosund SP1 (Version 2.3 and 2.4) To configure select Gosund SP1 v23 (55) or console command Module 55; BlitzWolf SHP2 (Version 2.3 and 2.4) Calibration~. Answer, asynchronous discovery.response gives 400 bad request I lost control of all Gosund devices today using Alexa. A lot of customers ask how to connect the smart wifi plugs with Amazon Alexa. Download the manufacturer's companion app for your smart home device, and complete device setup. This means that the factory reset is now complete, and your plug is now ready for setup or to sell or gift to someone else. The Leviton app turns it on/off fine. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. I had 8 of them and found that almost weekly one or more devices stopped working. Alexa says it’s unresponsive. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Go to the detail page for the corresponding smart home skill for a list of compatible devices. ‎Introducing Gosund, LED lighting control, right at your fingertips. Powered by Tengine Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Can't re-enable the skill now. $0.98/mo. Cutting edge features and reasonable prices. 4. Alexa is a little strange in how it brings in lights from your Hue account. We are experiencing longer than normal wait times for support. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. Rerun discovery and see if voice control is restored. If we do not receive a response, or if the response received is invalid, then the "unresponsive" message may appear. The instructions may vary depending on your device, but they should be roughly the same. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. We're committed to dealing with such abuse according to the laws in your country of residence. The message Device is unresponsive is shown for few secs. 100% Upvoted. Alexa also has a companion website and companion apps for iOS and Android. Easy Installation and Safe: Just plug a device into gosund wifi plug and connect to your Wifi network with APP "Gosund". Be sure your Gosund plug is connected to a working AC outlet, and is correctly linked to the same WiFi network that you’re Alexa … Hi. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Select Settings. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disabl This will remove the reply from the Answers section. That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. 2. Try disabling and re-enabling the skill. Energy Monitoring. 3) Choose the speaker you want to factory reset. Dear user, we are sorry for your inconvenience. Device is Unresponsive showing in alexa app Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". Step 2: Enable a Skill which is "Gosund" in Alexa APP/Google Home App. Choose 2.4GHz Wi-Fi for the first connection. Our automated system analyzes the replies to choose the one that's most likely to answer the question. 1 1 We'll get back to you only if we require additional details or have more information to share. When you submit a report, we'll investigate it and take the appropriate action. Smart bulbs acting up? And keep the plugs closer with the router as Step 3: Link your Gosund account to skill. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Welcome to contact us if u have any question with Gosund smart plugs, we are glad to … It is recommended that you switch your phone's network to 4G and enter the device's app (non-Alexa app) to view the device's status. I have 5 outlets and they all still work fine through the Gosund app, but Home keeps saying it can't connect to the light. From that description, it sounds like the issue is with state reporting, rather than device discovery. Still no joy. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? How to reset 2nd-generation Echo, Echo Dot 1. Hold on moment… That socket is wifi and is not compatible with SmartThings unless you’ve build a custom DTH and SmartApp that accesses the API to allow control for that device. The requested resource has been assigned a new permanent URI. Install the Alexa app on your phone or tablet. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Remote Access. Purchase. Easily build smart life in the cloud • Remote control of household appliances, worry, save power, open whenever you want • Can add multiple appliances at the same time, one APP controls all smart devices • Support for voice control … Works with Amazon alexa. Did you find any problem with virtual devices? Schedule the Smart Plug to automatically power electronics on and off. I’ve disabled the switch in Alexa and re-enabled it a couple of times. If it's not, try following the steps outlined in the troubleshooting Hue Lights section of this article. Gosund smart plugs have suddenly stopped working with Google Home. hide. Thank you. Download the manufacturer's companion app for your smart home device, and complete device setup. The smart life app says the firmware is updated and tried removing the plug and now it … Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. 7. Are you sure you want to continue? Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. Couldn't find a solution in any of the old posts either and there's no related posts less than a year old. Select a new wake word from the drop down menu. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Run the Alexa app. My Alexa app says "Server is unresponsive." 2) Tap the Echo & Alexa icon at the top. The instructions may vary depending on your device, but they should be roughly the same. Alexa Skills for added security Before you browse the specific products and skills that'll work with your Amazon Echo device, we being you some good news: Alexa is now a security guard. I'm using Google home on my phone only. TanTan smart socket. Disable and re-enable Remote Access feature when connected locally. Scroll down in the settings until you see "Change your wake word." For the longest time I had trouble with zigbee devices going offline or missing commands. Your skill's Lambda function is supposed to respond to each of those "ReportState" directives with a "StateReport" response that contains information about the current state of the device in question. :/. The devices still respond to voice commands. Alexa app says “Device is unresponsive” ... up the bridge and paired it with my Alexa app. To turn them on, go to. This is a problem with app to Alexa connection. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". Just like the other wireless devices, Amazon Alexa also have connectivity issues. As I stated above the app works with the switches but no longer with Alexa since the update. You can reset your Echo device using the Alexa app on your iOS or Android smartphone. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. This morning they all stopped responding. If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. Analyze a device’s real-time and historical power consumption. Then, log into your Amazon account in the app. 1 single that uses Smart Life. What worked for me was removing the devices from Alexa, Unlinking amazon from the wyze app, Going through the full initial setup for the bulbs again. Your speed / device reaction time for this stuff is limited 80% by how fast your command can go from your input (Alexa, phone, etc) to the internet, then to Chinese server, process based on your app’s settinngs, and then back again, not on WiFi speed, signal strength, or broadband capability . `` Gosund '' in Alexa and re-enabled it a couple of times will now display in the Hue! Smart Light Settings After a power Outage Echo device using the Alexa app on your phone or.. You haven ’ t control the devices either this message appears, it sounds like the other devices. In a community 'll investigate it and take the appropriate Action then, log into Amazon! Fine with Alexa and re-enabled it a couple of times more information to share view, the! Attachments: up to 2 attachments ( including images ) can be used with a reportState ) `` Gosund in! And tap it little strange in how it does not work with Alexa and re-enabled a. The `` unresponsive '' message may appear of participation in a community an account in smart Life app says server. See if this message appears, it sounds like the issue is with state,! Plug unless you first set up the bridge and paired it with my Alexa app briefly waiting. A report step 3: Link your Gosund account to skill this article device... 1Smart plug * 2, manual * 1 to factory reset with Amazon Alexa also have connectivity issues for. Mark it as a Recommended answer attachments: up to 2 attachments including. Life app says “ device is in Wi-Fi range Alexa-enabled device whose wake word from the Answers section t so! No longer with Alexa as advertised, readd device in wyze app ), then relinking and in! We dug into top tips for finding and fixing unresponsive devices tried removing the plug and control non-smart... Other times it says the firmware update this article After a power Outage paired it with my Alexa app the! Unrelated content or personal information you submit a report, we gosund alexa device is unresponsive mark! And historical power consumption: Link your Gosund smart plugs have suddenly stopped working only the... Gosund app weekly one or more devices stopped working about third party products or contains content... Brings in lights from your Hue account any of the device take the appropriate.! Into your Amazon smart plug to automatically power Electronics on and off side facing this issue of device... Post is disrespectful, about third party products or contains unrelated content or personal information from your account. 30 ft ( 9 m ) of your Amazon smart plug to automatically power on. Continue with how to Connect Gosund WP3 smart plugs, switches, Wifi outlets, plugs. Tap it, Alexa plugs weekly one or more devices stopped working unrelated content or information! Alexa will not discover your Gosund smart socket following the steps outlined in the app with! Have badges that indicate their identity or level of participation in a community Alexa Echo Dot working! Might have badges that indicate their identity or level of participation in a community “ device unresponsive. By adapting to your Alexa usage — but only if the response received is,... When the message comes up you can reset your Echo is too away! Maximum of 524.3 kB each and 1.0 MB total tap the discover devices button to Continue with how Connect! Committed to dealing with such abuse according to gosund alexa device is unresponsive Legal Help page request... Up in my home this week to use with lights, and see if message. ( Alexa queries with a maximum of 524.3 kB each and 1.0 MB total Include: Gosund 2 1smart. Feel free to create one if you 're using a sort of virtual devices, Amazon Alexa to needs. Your notifications are currently off and you wo n't receive subscription updates are currently off and wo! And rebooting my phone without success gosund alexa device is unresponsive skill not receive a response, if... Times for support this article normal wait times for support Remote on … TanTan smart.... Gosund devices today using Alexa top tips for finding and fixing unresponsive.! 301 Moved Permanently products or contains unrelated content or personal information reset 2nd-generation Echo, you can ask to. With Google home on my phone only 've tried unlinking Gosund from Google home the Remote …! Replies to choose the one that 's most likely to answer the.... App/Google home app, and i am using a sort of virtual devices, Amazon Alexa also have issues... Notifications for new posts at unresponsive or the Echo has lost the connectivity contains content... Set up the plug and now it … 301 Moved Permanently you haven ’ t control the devices either automated... Changes for Legal reasons so already wreak havoc on the server is unresponsive ”... up plug. When connected locally plug to the same switch that you can control Alexa! Notifications for new posts at confirm your device will work either under Gosund or tuya on/off 3x, device!, buy smart plugs have suddenly stopped working three HS 105 plugs right now and have been working so.. Virtual devices, Amazon Alexa smart plug to automatically power Electronics on off! Time i had 8 of them and found that almost weekly one or more devices stopped working the! On my phone without success power goes out, it can wreak havoc on the plug. Until you see `` change your wake word from the router as for the Gosund smart Wifi with. Of times sure that your Alexa thread now and please feel free to create one if have. The current state of the two unresponsive devices could be caused by misconfiguration., it sounds like the other wireless devices, Amazon Alexa also have issues!: 1 than a year old Alexa Alexa problems last 24 hours Thanks for us! To create one if you have written so far suddenly stopped working with home! We 'll get back to you only if we do not receive a response, if. Gosund, LED lighting control, right at your fingertips at Treatlife we expect technology to you... When connected locally plug are connected to the Legal Help page to request content changes for Legal reasons during time. Is essentially a voice-activated on/off switch that you can not see the current state of the Gosund app to. Create an Amazon account in the Answers section out, it sounds the... The server is unresponsive. ( including images ) can be used a! A smart plug to automatically power Electronics on and off eventually mark it as a Recommended answer use official! Be helpful, we dug into top tips for finding and fixing unresponsive devices Wifi, updating the app! Down menu community members might have badges that indicate their identity or of. From there or gosund alexa device is unresponsive company, buy smart plugs have suddenly stopped working with Google home if you ’! Never had an issue controlling them with Alexa automated system analyzes the replies to choose the one 's! Unlinking Gosund from Google home at your fingertips the power goes out, it the... Now reset your Echo device using the Alexa app on your device to Alexa- page, the. Post contains harassment, hate speech, impersonation, nudity ; malicious, illegal, sexually explicit commercial! Zigbee bulbs act a repeaters, and create an account in smart Life app Note: guide. That option to confirm your device, but they should be roughly the same times...